Clear data rules for PH players
We keep account data, device logs, and payment checks limited to what is needed, with local review for Philippine users when required.
Quick points
What we review
Only the basics, with tighter checks for frequent users and higher-value requests.
Account data
Sign-in details, profile changes, and service records needed to run the account.
Device logs
Session data used to spot access issues, duplicate logins, or unusual request patterns.
Payment methods
Checks tied to deposits or withdrawals only; stored card details are not kept.
Request-based review
Extra verification applies when a payout, dispute, or account update needs it.
Key handling points
| Area | What we keep | Why it matters |
|---|---|---|
| Account data | Basic profile and sign-in records | Used for access, support, and account control |
| Payment checks | Request-linked verification only | Helps confirm deposits and withdrawals |
| Stored card details | Not retained | Reduces unnecessary exposure of payment data |
VIP levels and review flow
For high-frequency users, the process is clearer and the queue is easier to track.
Level 1
Standard review for sign-up and routine account use.
Level 2
Faster checks for repeat players with clean request history.
Level 3
Priority handling for VIP members on eligible withdrawal requests.
Payment methods
GCash
Common for fast local deposits and account checks.
Maya
Used for wallet-based payments and verification.
Online Banking
Supports bank transfers with request-based review.
GrabPay
Available where the payment flow supports it.
FAQ
Do you store card details?
No. Card details are not stored in the account record.
Why do you check device logs?
To confirm access patterns and handle unusual requests safely.
What changes for VIP users?
VIP tiers may get faster verification and a clearer withdrawal queue.
Set up your account
Register, review the rules, and keep your data flow simple.